Contact Us

(212) 603 9000
114 E 32nd St, New York, NY 10016

quick faq

What is Check in Time?

Guaranteed check-in time is 3 pm *Note if you arrive earlier you are more than welcome to see if the room is available and if it isn’t-we do have a luggage storage area for you to utilize.

What is Check out Time?

Check-out is at 11 AM.

Is there a gym?

24 hr. fitness facility is available.

Are you pet friendly?

Yes we love pets!-$150.00 + tax cleaning fee per stay

Do you have laundry services?

We do offer Valet Dry Cleaning and laundry services.

What is the cancellation policy?

Our standard cancellation policy is 24 hours. Non refundable reservations are exempt from this policy.

Do you provide transportation services?

Yes-our 24 hr. concierge may arrange a private car on your behalf. Please contact the hotel to arrange these services.

Can we receive packages prior to arrival?

Yes-you are more than welcome to send a package prior to arrival and we will place in your room on the day of your arrival.

Can I make a special request?

Our concierge team is committed to making your experience one of a king-please email with any requests you may have.

Do you have smoking rooms?

The Marmara Park Avenue is a non-smoking property.