Guaranteed check-in time is 3 PM. Should you arrive earlier, please contact a guest service person and we can look for early check-in options or we will happily store your luggage.
Our lounge Tuti Lounge & Bar located in the Lobby, is open every day. Breakfast is available from 7:00 AM all day. The Kitchen & Bar operates from 11:00 AM until midnight, with the last order and call at 11:45 PM.
The Pool and Turkish Bath is open from 7 AM – 9 PM every day. The Gym is open 24hrs with key access.
Check out is at 11 AM. If you would like to arrange a late check out, we will gladly arrange at a charge based on availability.
Tuti Lounge & Bar closes at 11 PM.
Yes, our gym is open 24hours every day with key access.
Yes, we are absolutely family-friendly! We have many room types for the whole family to enjoy. From Deluxe Double Queen Rooms to 2 Bedroom Lofts.
Yes, we love pets! The accommodation fee is $200.00 + tax per animal and we allow a maximum of 2 pets (dogs or cats) per room at no more than 120lbs each.
We can accommodate early check-in or late check-out for a fee and based on availability. Please contact our guest services with your request/s.
Early arrival for 10 AM we offer early check-in for an additional $150 + tax based on availability.
Should you need a room prior to 10 AM you must book one night prior.
Late check out of 3 PM we offer late check-out for an additional $150 + tax based on availability.
Should you need a room after to 3 PM you must book one additional night.
You may pre-reserve a guaranteed balcony for an additional fee of $50 per night + tax based on availability.
Yes. You can send packages (max. 2) a few days prior to your arrival. These packages will be given upon arrival or delivered to your room.
Cancellations must be received 3 PM hotel time, 48 hrs prior to arrival, to avoid penalty of 1 nights room and tax.
The destination fee is a taxable fee that is imposed to maintain the facility and the upkeep of the same. It also allows certain complimentary amenities to be available such as (2) complimentary bottles of water, tea and coffee in the room, pool and wellness/fitness center access, complimentary Wi-Fi as well as complimentary local and domestic phone calls and more. To learn more Destination Fee
The minimum age requirement for check-in is 21. All our guests need a valid photo ID with proof of age and a valid credit card.
Yes, our 24hr concierge may arrange a private car, at charge, on your behalf. Please, contact guest services to arrange transportation.
The Marmara Park Avenue is a smoke-free hotel. A $500 smoking fee will be charged for smoking in accommodations including but not limited to eviction.
Our guest service team is committed to making your experience one of a kind. Please email park.concierge@marmaranyc.com with any requests you may have.
Yes, we have irons and ironing boards in all rooms.
Yes, all rooms have electric tea kettles with complimentary tea as well as Nespresso machine with complimentary coffee pods.
Yes, all our towels are 100% cotton.
Yes, all our rooms have USB outlets in the desk.
The iPad can be used for virtual concierge services such as sending requests to the hotel staff, room service, wake up calls, listening to a variety of music selections, or just browsing the internet.
All Residence and Penthouse accommodations have full kitchens that have an induction cooktop, stove, dual dishwasher, refrigerator, microwave that are complete with dinnerware and pots and pans.
Yes, we provide full-service housekeeping services.
All Residence and Penthouse accommodations come equipped with washer and dryers.
We do offer valet dry cleaning and laundry services.
Our hotel uses C.O. Bigelow Apothecaries bath products.
We have rooms with bathtubs. Please note all requests are subject to request and cannot be guaranteed.
Some rooms have King size beds and some have Queen size beds.
We do not have sofa sleepers in all of our rooms; however, some of our Residence accommodations do offer Murphy beds. The fee for additional guests is $100.00 + tax per night, per person. Please call the hotel to request a rollaway bed, which is available on a first-come, first-served basis.
We do have cribs available upon request. We operate on a first come, first served basis. On days with high child occupancy, we may not be able to accommodate all requests.
Our guest service would be happy to assist you in arranging a rental but we do not have strollers readily available.
We do not have connecting rooms.
Yes, we do have ADA rooms.
We enforce the maximum occupancy limits for all room types. If the occupancy limit is exceeded, there will be an additional fee of $100 + tax per night, per person that is over the occupancy limit and guests who are not registered will be asked to leave.
We do not allow parties in the guest accommodations. Upon check-in you will have to sign our no party policy where you agree to not host any party in the accommodation. Any time the occupancy limit is exceeded beyond the registered guests we define it as a party.
We reserve the right to take measures such as imposing fees and/or eviction should there be a party.
All funds, deposits and other will be forfeited in the event of a noise complaint or eviction. The registered guest is liable for all potential damages caused by you and/or any of your unregistered guests.
